Quality Engineer (CQE/PQE)

Job Responsibilities:
1. Responsible for product process quality control, production process audit, supporting and optimizing the production process, ensuring that product quality meets expected levels;
2. Responsible for customer communication, including coordinating resources to provide feedback and handle customer needs, leading the closed-loop handling of customer complaints, improving customer satisfaction, and coordinating customer audit work;
3. Fully responsible for SPC and CPK management in the production process of various products. When CPK fails to meet the standards, organize the factory and various departments to improve;
4. Handle process exception events, organize OCAP investigation and review of OCAP reports when OCAP occurs, track OCAP closure, and if necessary, implement abnormal improvement and tracking with 8D;
5. Organize engineering change review meetings, convene relevant departments to review engineering changes, develop change plans, reduce change risks, and implement change management;
6. Guide the process activities at each stage and provide corresponding training (including quality tools, hierarchical audits, quality management, etc.).
Qualifications for the position:
1. Bachelor's degree or above, with a preference for majors in chemistry or related fields;
2. Have basic knowledge of quality management and over 3 years of work experience;
3. Familiar with customer complaint process and good ability to handle pressure;
4. Having good professional ethics, meticulous work, and strong sense of responsibility;
5. Have good interpersonal and communication skills.